Returns and Exchanges

At Velites, we want to ensure you have the best gear for your performance; if you are not satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure all products are in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags and protective seals remain intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned gear, your refund will be processed to your original payment method within 5-7 business days.